The Outstanding Receptionist
Wednesday 29th November
9am until 12:30pm
Holiday Inn Express, Ferensway, Hull, HU2 8LN
Blair Jacobs Communications delivers an interactive workshop
The role of the receptionist is not just about smiling and answering the telephone!
Some feel it's a mundane role but a good receptionist is hard to find!
This half day workshop will cover:
Why your first impression is paramount
After all it's you that the client hears or sees
Understanding your clients
Are you caring, understanding and helpful?
Telephone & Email techniques with a difference
Not just the standard phrase
Understanding your job
So what do you do all day?
Communicate with confidence
Look and sound more upbeat and interested
It's about how you look too!
And more, much much more .......
Cost Per Delegate - £75 (+VAT)
Including registration drinks, refreshments & Danish pastries during the break and a chance to network with peers.
To register for this workshop please click here.