The Outstanding Receptionist

Wednesday 29th November

9am until 12:30pm

Holiday Inn Express, Ferensway, Hull, HU2 8LN

Blair Jacobs Communications delivers an interactive workshop

 The role of the receptionist is not just about smiling and answering the telephone!  

Some feel it's a mundane role but a good receptionist is hard to find!

 This half day workshop will cover:

Why your first impression is paramount 
After all it's you that the client hears or sees
Understanding your clients 
Are you caring, understanding and helpful?
Telephone & Email techniques with a difference 
Not just the standard phrase
Understanding your job 
So what do you do all day?
Communicate with confidence 
Look and sound more upbeat and interested
Personal impact 
It's about how you look too! 
And more, much much more .......
Cost Per Delegate - £75 (+VAT)
Including registration drinks, refreshments & Danish pastries during the break and a chance to network with peers.  
To register for this workshop please click here.